Students Grievance Redressal Cell Committee

Student Grievance Redressal Committee

Aim

To provide a fair, transparent and supportive platform for students to voice their grievances and ensure timely resolution in order to maintain a healthy academic environment.

Objectives

• To address student complaints related to academics, examinations, administration, facilities or behavior.
• To ensure that student grievances are handled impartially and confidentially.
• To promote a harmonious relationship between students, faculty and administration.
• To safeguard students against unfair practices and discrimination.
• To encourage students to express their concerns without fear of retaliation.

Mechanism and Functions

• Students submit grievances through written applications, online portals or complaint boxes.
• The SGRC acknowledges receipt of the grievance within a stipulated time.
• The grievance is reviewed and categorized by the committee.
• Concerned parties (students, faculty or staff) are called for discussion if required.
• The committee investigates the issue following institutional rules and guidelines.
• A fair decision is taken and communicated to the student.
• Records of grievances and resolutions are maintained for transparency and improvement.

Expected Outcomes

• Timely and effective resolution of student grievances.
• Increased student satisfaction and trust in the institution.
• Improvement in institutional policies and practices based on feedback.
• Reduction in conflicts and misunderstandings on campus.

Committee Members